![]() I didn’t expect any results as months had passed and it was outside of returns period for the retailer (it was lockdown so I had given the retailer time to get the goods to me before pursuing) yet I got a full refund processed for me via Klarna very quickly. I eventually realised I could raise an issue through Klarna. It was all chatbot so their stock answers didn’t help). I tried all avenues to contact said retailer for months (of which there were few and totally useless as you couldn’t speak to a human being direct. What has impressed me most though was their help in getting a refund from a particular retailer that I ordered from but for which goods never arrived, yet payment was taken for. I think their returns function which allows you to pause payments whilst returns are being processed is a brilliant idea. I love the the Klarna app and being able to see and manage my purchases and payments with ease. I rarely write a review but felt I had to in this case. Useful and gets results, particularly for refunds Always with Buyer protection and 24/7 support. Vacation planning just got a little bit more smoooth.ĭiscover and shop anything from tickets to attractions and experiences. Book flights, hotels and rentals at your favourite sites in the app. Spread your travel costs over time with Klarna. Get round-the-clock service whenever you need it using our chat right in the Klarna app. Our login is as simple as it is secure – with Face ID, Touch ID or PIN. Shopping is thrilling enough without security risks. When you buy something through the Klarna app, you'll see your purchase just seconds after you place your order. And you can even make early payments or extend your due date. When you shop with Klarna, you get a complete overview of all your purchases and finances. We’ll pause your purchase so you don’t have to pay in the meantime. Need to send something back? Report a return right in the app. Stay on top of your finances by activating push notification reminders. You can also share your Collections with family and friends. That way, when the price drops you will know. Each time you save an item, an automatic price drop alert is set. Save items in Collections and never pay full price again. Get instant information on your purchases and track them from store to door. And check back in tomorrow – we add new shopping offers all the time. Find a deal you like, claim it with a simple tap. Shop and save money with exclusive deals and discounts from all over the world, right in the Klarna app. Browse online stores, pin your favourites and share your saved items with friends. It doesn’t matter if you love fashion, beauty, tech, or whatever – we’ve got something for you. In Klarna’s Inspiration feed, you’ll find carefully curated suggestions for deals, product collections, complete looks, and editorials tailored to your shopping. So you can get what you love today and pay later. ![]() And it works just as easily in-store, with Apple Pay. When you shop in the Klarna app, you can split the cost of your purchase into 3 smaller payments. ![]()
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